Duplicate SIM

[Anonymous]

I knew it was too easy!

Last week I spent an inordinate length of time on the telephone to O2 Customer Services (Pay Monthly) department enquiring if there was such a thing as a DUPLICATE SIM available (so I could utilise two mobile telephones at different locations with the same telephone number (below)).  I was quite explicit in my request and was told that this was a feature that was available and a duplicate SIM would be posted to me

I received the SIM card in the post and fitted it into my second iPhone and went online to activate it: which all worked.  However, and to my extreme chagrin, I then found the SIM card in my previous iPhone ceased to function and I received a message of “No Service”.  This meant that any services I’d programmed into my telephone that were reliant on the original SIM card also ceased to function until I’d re-instigated them using the newly-received SIM card

Not only that, I’d completed an online questionnaire providing top scores for O2 Customer Service for which I now feel were undeserved and would like the opportunity to revise my opinion!

I assume that there is no such feature available to me and that I cannot allocate the same telephone number to two, identical iPhones?

Comments appreciated...

[MI5 · Accepted solution]

Not possible at all on any UK networks but I did raise an idea that you might want to support here https://community.o2.co.uk/t5/Community-Ideas/Multi-Card/idi-p/1032158
If an idea gets 5 Kudos, O2 will look further into it