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Apple Watch cancellation

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ChelseaW
Level 1: Joiner
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on ‎30-11-2021 19:04

on ‎30-11-2021 19:04

So I cancelled my Apple Watch contract within the 14 day cooling off period but it still shows on my phone contract, will this rectify itself or has it not been cancelled properly? Can anyone offer some advice please ? I can’t get through to anyone on watsapp or online chat 😢

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MI5
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on ‎30-11-2021 19:05

on ‎30-11-2021 19:05

@ChelseaW 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151665 Posts
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Registered:

on ‎30-11-2021 19:05

on ‎30-11-2021 19:05

@ChelseaW 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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ChelseaW
Level 1: Joiner
In response to MI5
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on ‎30-11-2021 19:09

on ‎30-11-2021 19:09

Brilliant Thankyou, I didn’t think to use social media as a form of contact! 

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MI5
Level 94: Supreme
In response to ChelseaW
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on ‎30-11-2021 19:10

on ‎30-11-2021 19:10

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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