settings

[Anonymous]

i cannot receive mms pictures all i get is a message from o2 alerts saying that i have a media message, anyone know the answer to my problem, i have a samsung galaxy s2

[Anonymous · Accepted solution]

Hi,

Check in your phone settings are toggled on.

And your apn settings are set ok.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Then if no help phone 02 Customer Services so they can check your account.

202 for contract or 4445 for payg.

[Anonymous]

Have you contacted customer service and asked them to enable mms on your account. It may already be enabled.

Also check your settings against the settings here:

http://mobileguide.o2.co.uk/devices/device.jsp?deviceId=667&tab=8&step=2&settingId=3313