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samsung s20 5g keeps dropping calls

cazc
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hi can anyone help, my Samsung s20 5g keep dropping phone calls. there are no network issues. is there a way to fix this issue? thanks
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Bambino
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@Anonymous or @O2Waqas can you please advise @cazc?

I DO NOT WORK FOR O2



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O2Waqas
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Yes certainly @Bambino, thank you for the tag.

 

@cazc Apologies you're experiencing issues with dropped calls. I will send you a private message so we can look into this further

 

Thanks 

 

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GaryT
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HI ,

 

I'm also having this issue.

 

Calls are dropped anywhere between 2-5 mins, and the Network icon ( strength bars) changes to "Network not available" and I can't dial out for 10-15 seconds while it resets itself.

Had a software upgrade on the phone this morning- and did the same thing within 10 mins.

Never had this issue with my Note 10+.

(Got the ultra 20 at the beginning of Dec 21)

 

Suggestions please.

Gary.

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