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Cherry16
Level 1: Joiner
  • 1 Posts
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on ‎01-07-2024 20:32

on ‎01-07-2024 20:32

Hello everyone, I recived my new phone today and selected esim when orderd. So no esim option when setting up  the phone, phones 202 from my old device. they were setting up a new esim when the call cut off, my plastic sim is now not connected so no sim at all. can not get onto myO2 because it sends a code to your phone that I cant get. what do i do? help

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MI5
Level 94: Supreme
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on ‎01-07-2024 20:41

on ‎01-07-2024 20:41

@Cherry16 

You can go in store with photo ID.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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