emergency calls only

[Mosoobhy]

i am from egypt 
and i bought uk o2 sim card 
and it worked for 2 days then it stopped suddenly 
and showed to my ( emergency calls only ) and data also was working 
then stopped 
i want to know what happened 

[Cleoriff · Accepted solution]

Hi @Mosoobhy

Are you on PAYG? If so have you run out of credit....?

We need a bit more info please

Ways to top up here. Scroll down to PAYG

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Edited to add you may need to pop back instore or contact customer services for more help

https://www.o2.co.uk/contactus

[Cleoriff]

@MosoobhyAlso could you please remove your phone number. This is a public forum not customer services

Welcome to the forum

[MI5]

I would also check your postcode here for any network issues http://status.o2.co.uk/

Also, where did you buy the phone you are using and can you try the sim card in another phone (an o2 shop will check this for you) as it may be that your phone is barred from UK networks.

[Mosoobhy]

the sim card worked when i use it and the network and data also 
thanks 
i need the link of customer service

[MI5]

All contact details here http://www.o2.co.uk/contactus