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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47087 Views
  • 2 replies
  • 2 kudos

esim help

Hi. I recently brought a new pixel 8 and asked for an Esim. Once I got the new phone i attempted to begin the installing of the new esim only to be met with it asking for a QR code. O2 didn't provide me with any kind of QR code, and I am unable to ev...

jebusfox by Level 1: Joiner
  • 715 Views
  • 4 replies
  • 0 kudos

Unlocking phone

Hello Can someone help me to unlock my old Samsung S9 I do not have current pay as you go or contract with o2 so short numbers do not work? Thanks!

kokius by Level 1: Joiner
  • 617 Views
  • 7 replies
  • 0 kudos

Calls Cutting Off

My phone calls are cutting off after 2 minutes and 5 seconds, showing privacy mode has been selected, I have tried everything I can think of to cure this but to no avail.....any suggestions?NB: I've swapped phone from S6 to Z5 Fold but the issue rema...

MickyB1 by Level 1: Joiner
  • 3011 Views
  • 4 replies
  • 0 kudos

Cancellation

Think my account is cancelled accidentally, what do I do to get it back 

7M by Level 1: Joiner
  • 290 Views
  • 2 replies
  • 0 kudos

phone power button wont turn off screen but acts as if its held down and this causes phone to random

As title suggests im using a pixel fold and yesterday my phone randomly shut off asnd the power button wouldnt function now i can have it work but every so often my power button wont turn the screen off itll act as though the hold press has been acti...

danielG by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

Code request to add esim to phone

Hi, I bought a 12 month contract today for one of your plans but cannot access data until I download the esim to the phone, unfortunately my account doesn't day I have brought a product and I cant login to the O2 app to get access to service either w...

Bobstar by Level 1: Joiner
  • 251 Views
  • 1 replies
  • 0 kudos