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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 59308 Views
  • 2 replies
  • 2 kudos

Forgot my pattern to unlock my s21 ultra

Hi i am wondering if anyone can help me. I have got a new s21 ultra and have managed to forget the pattern to unlock it so now cant use my phone. Ihave done hold the volume button and off button but it just restarts as before with the pattern request...

Tracy21 by Level 1: Joiner
  • 1578 Views
  • 6 replies
  • 0 kudos

Resolved! My account stopped existing?

So i've had some trouble with accessing my network this past couple days as I know I am late on a payment. Now it seems that I cant even receive texts or phone calls and that my 'MyO2' account no longer exists? I can not log into it as it wants to te...

JazzSaint by Level 1: Joiner
  • 694 Views
  • 1 replies
  • 0 kudos

Resolved! Credit removed.

I had around £15 credit on the Huawei Y7 which has been removed. Why was this and how do I get it back?

Barbara5 by Level 1: Joiner
  • 595 Views
  • 1 replies
  • 0 kudos

Resolved! Calls

Since last night, I cannot seem to make or receive calls on my Samsung Galaxy S20/O2 network, including accessing voicemail messages. It started last night. At first I thought it was just a coverage issue in the area I was in (Edinburgh), but I am ha...

deeceetee by Level 1: Joiner
  • 875 Views
  • 1 replies
  • 0 kudos

Resolved! Texts/Calls going through to old phone

Hey everyone. A few days ago I upgraded from the Samsung S8 to the S20 FE. I was sent a new sim and I was keeping my number. I followed the instructions - put the new sim in, used the code and serial number, and it was switched. However... All my tex...

OJones90 by Level 1: Joiner
  • 5081 Views
  • 5 replies
  • 0 kudos

Touch screen fault

Afternoon, My XperiaL4 touch screen is playing up. It operates with out me touching it. It does thing on its own when I'm using it and not even touching the phone myself..

Ben81 by Level 1: Joiner
  • 564 Views
  • 1 replies
  • 0 kudos

Network locked on automatic(can't switch to manual search)

Need some help,my galaxy s10e won't let me search network manually.Have factory reset,cleared the cache.It just seems weird,and messages and email taking forever to receive.Also noticed that I can't edit my o2 api,as it is greyed out.Here is a pic of...

Screenshot_20210928-110943_Call settings.jpg

Resolved! Pixel 6 Pro Order

Hi all, sorry if this is the wrong board (dont use the community much), but i upgraded to the pixel 6 pro just over a week ago and was told immediately that this was out of stock (which the o2 twitter feed continue to state and just say 'you will rec...

PTTP9 by Level 1: Joiner
  • 978 Views
  • 4 replies
  • 0 kudos

Phone sending messages

My husband has received a text from me (while i was sitting in the car next to him) saying Busy now - see you at lunch. I did not send this message, its also not showing on my messages but its on his phone. I have absolutely no clue how this has happ...

MandyR by Level 1: Joiner
  • 1221 Views
  • 3 replies
  • 0 kudos

Resolved! Failing to roam after crossing an EU border

When I arrived in an EU country from the UK, and when I cross any EU border, my SIM fails to reconnect. Roaming is on and I have the European bolt-on. If I deactivate/reactivate the SIM sometimes it works. Other times I have you Trevor the phone. I a...

Gxwr by Level 1: Joiner
  • 1983 Views
  • 10 replies
  • 0 kudos