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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 38931 Views
  • 2 replies
  • 2 kudos

Resolved! Cancel Prime Video

I want to cancel Prime Video before the free period ends. I have been told to do this in My O2 but I can't see how to do it.

CristiG by Level 1: Joiner
  • 517 Views
  • 3 replies
  • 0 kudos

Resolved! Thank you for activating Visual Voicemail

I'm getting the thank you for activating Visual Voicemail several times a day and it's getting annoyin. Never happened on my old phone (Sony Xperia 1), just since I've upgrade to the Sony Xperia 1 iii. I've found out how to disable in the phone app s...

Thorsy22 by Level 1: Joiner
  • 4052 Views
  • 2 replies
  • 0 kudos

Resolved! broken battery

Hi for some time the battery in the samsung galaxy s10 is damaged and now you can not even turn on the phone

Wojciech3 by Level 1: Joiner
  • 394 Views
  • 1 replies
  • 0 kudos

Can't make or receive calls on new S21

Got a new Samsung S21 today, upgrade from A40. O2 shop said to swap SIM card over. Cannot make or receive calls, checked with Samsung support, they checked everything and said I need a replacement SIM. O2 chat support is too busy, and obviously I can...

EJ19 by Level 1: Joiner
  • 551 Views
  • 2 replies
  • 0 kudos

Can't text or phone one known to be valid number

Recently changed my phone to Alcatel 1B, continuing on same sim only contract as previously. Had no problems until today when trying to contact one number which is known to be valid. Tried sms and the text would not send - instead a pop up says "inco...

Anonymous by Not applicable
  • 1558 Views
  • 4 replies
  • 0 kudos

Resolved! International Calls

I received this text message. Could you please elaborate if I have been charged:You've nearly hit your 50MB/£51.50 limit. If you want to use more you'll need to increase your monthly spending limit to £120 (200MB) by texting DATALIMIT200 to 23336. Fo...

Resolved! Activate visual voicemail text

Everyday when I switch my phone on I receive a thank you for activating visual voicemail text. Any way I can stop this happening?

Resolved! Unable to receive texts from Bank (not blocked their number)

Unable to receive texts or calls from the bank to register with one banking. No numbers are blocked on my settings for the bank. Have called them and they told me to contact my network (not done this yet). Anyone have any ideas/solutions to fix this ...

Vee_ by Level 1: Joiner
  • 1772 Views
  • 4 replies
  • 0 kudos

Transferring data rrom android to iphone

I bought an iphone 12 and have been trying to use the iOS app to transfer data from my Samsung S9. It runs for a couple of hours and then fails. Have tried numerous times using all thr troubleshooting advice I can find online. Any ideas?

ZoeA by Level 1: Joiner
  • 423 Views
  • 1 replies
  • 0 kudos

IMS Registration Keeps Stopping Samsung S10

Hi Bit lost here please, the IMS registration keeps dropping every 24hrs. Have factory reset, cleared the message cache, wiped the cache partition, updated all the software and apps, cleared network settings, SIM swapped. Pretty much run out ideas. O...

Andy7856 by Level 2: Apprentice
  • 2174 Views
  • 5 replies
  • 0 kudos