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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 6847 Views
  • 2 replies
  • 2 kudos

Resolved! Samsung buds free with S20

I upgraded to the S20 and it was advertised with a promo of free Samsung buds if I did this before 3rd August. I have tried Samsung Members, it won't work. Can someone help, please?

Sonja by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Resolved! phone says airplane mode is on when its not

Hi.My phone (Google Pixel XL2 with Android 10) has stopped recognising the O2 network. On the home screen, it says 'No service'; when I try to make a call (eg voicemail), I get a message saying "Turn off aeroplane mode to make a call"; and a text mes...

PeteF1 by Level 1: Joiner
  • 436 Views
  • 2 replies
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Samsung galaxy s20+

I've just received my new device today and went to put it on charge with the charger provided with the Samsung and the new super charger isn't charging my phone I need to use the old fast charger any one had this issue or know how to get a replacemen...

Jackiex91 by Level 1: Joiner
  • 168 Views
  • 1 replies
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Resolved! My phone isn't showing when someone is calling me!!!

Hello Everyone. I have a problem. with my phone. I'm not sure how long this has been going on for, but I have just noticed that my phone isn't showing when someone is calling me. I only know that someone has called me because the voicemail symbol app...

rubywoo by Level 1: Joiner
  • 397 Views
  • 5 replies
  • 0 kudos

Faulty Huawei PSmart 2019

I'm not sure if I've posted this on the right board but my Huawei P Smart 2019 has suddenly got a black screen. I haven't dropped it of anything, it just suddenly went black. It is still on as I can hear it vibrate when I get a message but I can;t se...

Jen34 by Level 1: Joiner
  • 207 Views
  • 2 replies
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S10e

Hi, anyone know when O2 will have s10e units back in stock?

S20 Ultra Sim Slot Type?

Hey all,I’m looking at the S20 Ultra as my upgrade device and have a query.I use a personal sim and a business sim (both with o2) and I read in the reviews and spec sheets that the Ultra has a hybrid sim slot, that can take a sim and memory card or 2...

stevenb88 by Level 1: Joiner
  • 281 Views
  • 3 replies
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Resolved! Unlocking S9

I upgraded my phone earlier this year & would like to gift my S9 to a friend. How can I get the S9 unlocked?

Resolved! Visual Voicemail on Android

Is there any update as to when O2 will support Visual Voicemail on Android devices? There's a thread from 2016 where ChrisK said O2 were working with Google to implement it. I assume this means supporting the OMTP VVM specification. Is there any prog...

SteveAyre by Level 1: Joiner
  • 15873 Views
  • 28 replies
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Resolved! Transfer Whatsapp history from iPhone to Samsung Galaxy S7

Hey all I'm having real issues in transferring my whatsapp history from iPhone to Samsung. The whatsapp history will back up automatically on iCloud and that's great if you're just changing your iPhone to another iPhone. If I want to 'restore' my mes...

Anonymous by Not applicable
  • 17973 Views
  • 9 replies
  • 0 kudos