Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Can't send or receive text message

Wondering if anyone can help.For the last few days I am unable to send or receive any text messages on my samsung mini 3 or 4 (not sure which one it is). I can make and receive calls without any problems and when I do make or receive calls, I have fu...

Resolved! Signal keeps dropping out

I've just bought an LG G4 and I'm having problem with reception. I've been with O2 for a number of years and never had problem with reception. I needed a new sim for the phone and don't know whether the problem is the phone or sim. If I turn the phon...

WiFi Extra - Does not work on Nexus 6

Hi there, I've been trying to understand why WiFI Extra is not working for me on my Nexus 6. Being stock Android with Marshmallow it should work, as Google has included the necessary things in Marshmallow to make it work. O2 tell me I need a device w...

MisOrder Number ms-505724059

I was cold-called yesterday. by Andrew from Transferwise who I assumed to be a GiffGaff rep. as I signed up with them a couple of days ago. The phone call woke me up and I was confused as I take a lot of medication. Andrew lead me to believe I was ne...

Resolved! Repairs Centre

Hi All, My HTC 0ne M9 had a fault with the heahpone jack working intermitantly but I bared with it, then the screen packed in as well. After speaking to o2 I returned it for repair. After a few days i contacted them and I was told the repair had been...

Resolved! Virus on Samsung n4

Hi everyone I went knto Google today and this virus has come up on my phone saying I've been looking at ****** etc that involves children under the law act article 161 etc I must pay 100 pound to take virus off etc. Now I can't access Google as the m...

Resolved! Samsung Galaxy S6 permanent network lock

Hi,Newbie seeking some advice. Recently bought a Samsung Galaxy S6 but had to return the original one due to a fault. When I sought an unlock code for the new device I was sent the unlock code for the original device by customer service. I entered it...

Resolved! No signal RG42

My phone is saying No Service since this afternoon. I can't send texts, make calls or use data, although I can use Wifi. My husband does have a full set of signal bars. I had a Chat with O2 at around 6pm and they said it was maintenance and should be...

Google Play Store

Hi I have a samsung galaxy s6 128gb and noticed that the google play store is very laggy when browsing through the main app page but when i scroll through the my apps section of the google play store it is not laggy, it is only when scrolling through...

Resolved! Contacts

Hia.Ive got a new phone, sim and number. My contract ended on my other phone which i havent got at the minute. Will i still be able too get my contacts of it when i get it back.Paula

O2

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