Solved: Xperia Z3 Nano Sim

Anonymous · ‎26-09-2014

I've just moved from A Galaxy S4 to an Xperia Z3 and I've found that the Z3 takes a nano SIM whilst my S4 has a Micro SIM. The phone has only came with the Standard and Micro SIM sizes, so I can't even use my new phone now. What can i do about this?

Thanks

MI5 · ‎26-09-2014

Contact an O2 shop or call CS to get a nano sim ordered then do a sim swap.

http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-09-2014

Contact an O2 shop or call CS to get a nano sim ordered then do a sim swap.

http://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎26-09-2014

Contact details here http://www.o2.co.uk/contactus
Once activated the swap should only take a few hours to complete but can take upto 24 hours during busy periods.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-09-2014

The O2 shop hold the sims Instore and will perform the Sim Swap for you while you wait.

Keep turning your new phone off and on to help the re connection. Service will stop on your old sim first.

Anonymous · ‎26-09-2014

@Anonymous wrote:
I've just moved from A Galaxy S4 to an Xperia Z3 and I've found that the Z3 takes a nano SIM whilst my S4 has a Micro SIM. The phone has only came with the Standard and Micro SIM sizes, so I can't even use my new phone now. What can i do about this?

Are you saying the Xperia Z3 was supplied to you with a new sim card that doesnt even fit the phone?

Wouldnt be the first time this has happened

Bambino · ‎26-09-2014

@Anonymous Once you do get the right sim and get up and running, please come back and let us know what you think of the phone.

I DO NOT WORK FOR O2

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