
on 26-09-2014 18:06
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on 26-09-2014 18:06
I've just moved from A Galaxy S4 to an Xperia Z3 and I've found that the Z3 takes a nano SIM whilst my S4 has a Micro SIM. The phone has only came with the Standard and Micro SIM sizes, so I can't even use my new phone now. What can i do about this?
Thanks
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26-09-2014 18:07 - edited 26-09-2014 18:08
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26-09-2014 18:07 - edited 26-09-2014 18:08
Contact an O2 shop or call CS to get a nano sim ordered then do a sim swap.
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26-09-2014 18:07 - edited 26-09-2014 18:08
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26-09-2014 18:07 - edited 26-09-2014 18:08
Contact an O2 shop or call CS to get a nano sim ordered then do a sim swap.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-09-2014 18:09
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on 26-09-2014 18:09
Once activated the swap should only take a few hours to complete but can take upto 24 hours during busy periods.
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on 26-09-2014 18:17
Keep turning your new phone off and on to help the re connection. Service will stop on your old sim first.

on 26-09-2014 18:34
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on 26-09-2014 18:34
@Anonymous wrote:I've just moved from A Galaxy S4 to an Xperia Z3 and I've found that the Z3 takes a nano SIM whilst my S4 has a Micro SIM. The phone has only came with the Standard and Micro SIM sizes, so I can't even use my new phone now. What can i do about this?
Are you saying the Xperia Z3 was supplied to you with a new sim card that doesnt even fit the phone?
Wouldnt be the first time this has happened
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on 26-09-2014 18:41
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on 26-09-2014 18:41

