Solved: Why does my phone say "forwarded call" every time ...

Anonymous · ‎11-08-2017

I first noticed it on my last phone (Galaxy S6) and I recently upgraded to an S8+ and it does it on this as well. Every time. Any ideas what it could be? Googling has not helped.

MI5 · ‎11-08-2017

It's because you have voicemail turned on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous · ‎11-08-2017

@Anonymous Have you got any call diverts on? I will tag our Samsung experts who maybe able to help more @MI5 @jonsie

MI5 · ‎11-08-2017

It's because you have voicemail turned on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-08-2017

But how does that happen when it hasn't gone to voicemail. Why would the call divert before it's even gone through

Fellwalker · ‎11-08-2017

Mine started showing this after I installed TuGO on my laptop. If the sound is on, my laptop rings two or three times first.

Note 9. O2 since 2007.

MI5 · ‎11-08-2017

I dunno mate.
I didn't programme it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-08-2017

May i ask how you're sure that's what's causing it then lok

MI5 · ‎11-08-2017

Because mine always used to say the same until I stopped using o2 voicemail.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-08-2017

Ah fair enough thanks for your help mate.

jonsie · ‎11-08-2017

Easiest option is to switch voicemail off and try it but mine does work the same way. Problem is the same ringing out and to me an unacceptable delay.

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