Unsubscribing from Deezer

[ViciB]

Can someone please help me Unsubscribe from Deezer - got it Free for six months with new phone contract - they've taken 9.99 out of my account - without notice. Not happy about that! I cannot find how to unsubscribe... :-(... can someone help a middle-aged lady with not much clue about apps.. phones etc!

Thank you 🙂

[jonsie · Accepted solution]

Here you go....

http://support.deezer.com/hc/en-gb/articles/201167372-How-do-I-cancel-my-Subscription-

[ViciB]

Thank you - still unable

[jonsie]

Maybe you need to call them?

[Bambino]

There doesn't appear to be a number to call anywhere on the site. I think cancelling online is the only way for the OP to do it.

[MI5]

It has to be done on your PC. There is no option in the mobile app.

[Bambino]

Good of them to make unsubscribing so easy and user-friendly.

[Cleoriff]

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@Bambino wrote:

Good of them to make unsubscribing so easy and user-friendly.

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Oh oh... @Bambino is getting angry.... (Joking Lou... just pure common sense as usual)

[Bambino]

Just feeling the OP's frustration. Maybe if @ViciB would like to come back and tell us the problem she's having unsubscribing online we can offer some help.

[jonsie]

So easy to sign up inadvertently for these things but cancelling can be very difficult.