Solved: Sony Xperia 1 ii

Zane · ‎27-06-2020

I'm currently waiting for a Sony Xperia 1 ii to be delivered following a pre order, I've seen that these are delayed until August on other sites has anyone received any updates or confirmed delivery ?

MI5 · ‎27-06-2020

@Zane

You'll need to call O2 to get an update on your own order.

Guide: Coronavirus Community Help and Support

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎27-06-2020

@Zane

You'll need to call O2 to get an update on your own order.

Guide: Coronavirus Community Help and Support

The best number to get through seems to be
0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Zane · ‎27-06-2020

Thankyou I'll give that a try tomorrow

MI5 · ‎27-06-2020

You're welcome @Zane

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎28-06-2020

Don't believe everything you read.

madasaf1sh · ‎28-06-2020

@Zane

As @viridis has said dont believe everything on other sites.

From what i cant tell, most retailers are saying July with only Carphone Warehouse saying for delivery by the 4th August.

Although Sony direct dont give a date in July when shipping will start

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Zane · ‎29-06-2020

I managed to speak to an adviser they told me theres nothing they can do as the device is out of stock, I see that if you go to purchase the device It states that delivery will take between 2-3 days hopefully this means that more stock is expected shortly, I imagine there has been supply chain issues due to the current pandemic , fingers crossed I hear something in the next few days

MI5 · ‎29-06-2020

Be sure to let us know @Zane

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎01-07-2020

Might wanna check today..

Cleoriff · ‎01-07-2020

oooohhhh!

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