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Scam

Cjl
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Received for second time today -

O2:We were unable to process your latest bill. In order to avoid fees, update your billing information via:  o2-billing.ref773.com

This was being rec'd as a scam 2 years ago. Is o2 doing anything about it.

Sender +447306241407

 02review-myinfo.com

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Accepted Solutions

MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

@Cjl 

All reported instances are investigated, but the issue is that they spoof genuine numbers so very difficult to trace.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

@Cjl 

All reported instances are investigated, but the issue is that they spoof genuine numbers so very difficult to trace.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
120 Views