Hi people.
I started off by being frustrated. Now i'm fuming.
Can anyone here help? Sorry if this is long. Thanks.
I was very loyal to One2One/TMobile for over 20 years - was really happy with them.
Over the last 2 years, the signal became intermittent. Loads of folk around me changed to O2 because it was better. So I did too. And for 3 months, it's been fantastic. A full signal, all the time !
Right..... for the past THREE DAYS, there has been NO SIGNAL at all in my area.
O2 tell me - as does their website - that there is a mast not working in my area. But no-one can give me any idea of when it'll be working again. So I have no calls, no texts, no service.
I'm having to drive out of the area to get a signal so I can pick up any texts that have come through.
I know "these things happen" but . . . . my friends here, (one has an IPhone & one has a Samsung) ARE getting a signal. I have a brand new Sony Xperia Z3 compact.
Why are they getting a signal & I'm not? Sony can't help me either & say it's an O2 problem.
I'm paying £38 plus vat per month for this service !
I don't know how many more days this is going to go on. Can I get some sort of a refund for lack of service?
Thank you for reading.
Deryck
