Solved: Nexus 5

Anonymous · ‎09-11-2013

Ive ordered Nexus 5 from O2 will this be locked onto O2 or can i use any Sim with it thanks

MI5 · ‎09-11-2013

They are locked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-11-2013

They are locked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-11-2013

A pay monthly customer can normally request an unlock free of charge.

Handset dependant.

MI5 · ‎09-11-2013

@Anonymous wrote:
A pay monthly customer can normally request an unlock free of charge.

Handset dependant.

If on refresh - only after handset is paid off.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-11-2013

I got my s4 on refresh and got it unlocked straight away

Anonymous · ‎09-11-2013

Really ?

I'm not liking refresh more and more.

So restrictive in some aspects.

Can't unlock.

Can't sell the handset if you want.

Handsets can cost more on refresh than if bought on sim free.

Anonymous · ‎09-11-2013

You can unlock I did

MI5 · ‎09-11-2013

Maybe just for the 5s then. I haven't tried mine yet...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-11-2013

I filled in the form and got the code a day later

Anonymous · ‎09-11-2013

Possibly so.

Can't seem to see anything in the refresh t&c's.

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