Solved: New LG G3 - Texts going to old iPhone

Anonymous · ‎04-02-2015

Hello again,

Vaguely confused brand new LG G3 user again (thank you again for getting my 3G signal set up yesterday!!).

I am still using my old 'not in service' iPhone just to check work emails (outlook) which I haven't yet been able to set up on my new phone.

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When I text my 15 year old daughter (she has an iPhone 5c which is almost fused to her hand) from my new LG G3 phone and she replies, the replies go to my old iPhone.

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I've turned off the imessaging on my old iPhone and am now not receiving her replies at all (although she has texted in response?).

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Any ideas?

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Many thanks,

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MI5 · ‎04-02-2015

Just found the link to do this online https://selfsolve.apple.com/deregister-imessage

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-02-2015

No you're trying to confuse us with your spoilers

You need to deregister your number from the iPhone so that texts will come through to the LG.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎04-02-2015

Just found the link to do this online https://selfsolve.apple.com/deregister-imessage

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎04-02-2015

Why did all those spoilers come through - what happened then

Sorry for being thick (I am of a 'certain age', without googling, how do I deregister my number, do I need to contact Apple?

Anonymous · ‎04-02-2015

Sorted - texted apple- thank you again!!!

Cleoriff · ‎04-02-2015

@Anonymous wrote:
Sorted - texted apple- thank you again!!!

Never mind @Anonymous Your spoiler questions made me smile. it was similar to unwrapping 'pass the parcel'.... Glad you are sorted

Veritas Numquam Perit

jonsie · ‎04-02-2015

Good news and yes the spoilers were the first post I read this morning. Thought I had woken up in a parallel universe

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎06-02-2015

The OP post was like a teaser advertising campaign, revealing little by little the problem...

O2

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