Mobile Data don't work!

[Anonymous]

I use my mobile data at work on breaks for Facebook etc, however it is not working. It says no Internet connection even though I have switched my data on and still have just under 1gb left. Why is this? Someone help?

[Anonymous]

Tried the link given and followed it all but still nothing. Checked airplane mode and that is off

[Anonymous]

The mast status is saying they are working on one in my area but surely this isn't the case for the past week or so

[MI5]

Yes it could be - It can take a while to fix some problems.

[Anonymous]

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@Anonymous wrote:
The mast status is saying they are working on one in my area but surely this isn't the case for the past week or so

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Mast repairs / upgrades can be delayed / determined by weather , parts , engineer availability and permission to access land. 

Its a a case of keep checking the mast status. 

O2 have been known to give a Goodwill Gesture for prolonged downtime if you contact them. 

[Anonymous]

Do you think it is worth ringing them

[Anonymous]

They don't give real time repair info out I'm afraid.

[MI5]

No point at all - They already know there is an issue and they won't be able to tell you anymore than you can see for yourself, I'm afraid....

[Anonymous]

Ok thanks for all your help

[Anonymous]

A pleasure.

😄

[MI5]

Hope it's fixed soon for you 😞