Messages sent over and over again

[Geraldine65]

I am at a loss. For the last few months I have been receiving the same message twenty times or more while also not getting others. I went into an O2 store and they told me it was a network issue and is being sorted out. There doesn't appear to be a way of contacting O2 directly so I thought I try here. However, there is no sign of it improving at my end. Does anyone have the same problem? My phone is Nokia G10. 

Thanks for any advice.

[madasaf1sh · Accepted solution]

@Geraldine65 

Did you port the number in from another network, as its a know issue, where by the donor network keeps sending the SMS to the new host network

I would contact o2 send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call 0344 809 0202 from another phone or 202 from your o2 phone..