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MMS, calls abroad and wifi

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Anonymous
Not applicable

on ‎05-06-2013 21:35

on ‎05-06-2013 21:35

I have an issue for quite some time, don't receive multi media messages, have to go to O2 website, I can send but most of times I can't receive them. Also as soon as I am in free wifi spots, I can't use it because my phone just doesn't go (Samsung Galaxy S2). If I'm home, wifi is not a problem, when I'm in public places (stations, cafe's etc) it all the time says network error. Plus when I am abroad I can't make phone calls, also can't make phone calls to couple of numbers abroad ( I know that codes are correct because people can call me and their number show as as it's been saved on my contact list). Any explanation? 

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MI5
Level 94: Supreme
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on ‎05-06-2013 22:02

on ‎05-06-2013 22:02

For mms text the word active to 2020.
Not all public wifi are available to use. Usually you have to open your brwser and sign in. Some are free but some are chargeable.
For international calls you need to have the service enabled on your account so request it via cs.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎05-06-2013 22:02

on ‎05-06-2013 22:02

For mms text the word active to 2020.
Not all public wifi are available to use. Usually you have to open your brwser and sign in. Some are free but some are chargeable.
For international calls you need to have the service enabled on your account so request it via cs.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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