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KitKat available now for HTC One (M7)

MI5
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I'm told by a reliable source that HTC have released KK for unbranded M7's.

I've not got the update yet but I know someone who has so check your updates page in settings if you have an unbranded M7.

Let us know what changes you've noticed and how it's performing if you get the upgrade.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 1 of 30
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Anonymous
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Keeps telling me Download Unsuccessful.  Not really sure what to do now 😞

Message 11 of 30
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MI5
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Keep trying I guess, assuming you have enough space on the phone to download it.... approx 400mb ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 30
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Anonymous
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Yes got about 15Gb free lol.  Now its not even coming up with unsuccessful message.  Might have to wipe my phone and start fresh 😞 unless there is another way to update.

Message 13 of 30
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MI5
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You could try and download "HTC Sync Manager" but never had much luck with it in the past so I don't bother with it now......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 14 of 30
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Anonymous
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Yeah doesnt seem to want to work with my phone.  Googled a few fixes and still not working! ahwell looks like the wipe in incoming 😞

Message 15 of 30
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MI5
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Looks like it 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 30
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Anonymous
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Hi,

 

Did you have any luck installing the update? I have checked for any updates yesterday and I got the message that update was available. When I went home to start the update process over WiFi i got a message saying there was a problem with communication to the server and to try again. I did that and now when I am checking for system updates I get a message saying that the system is up to date. 

 

Does anyone know what the problem might be?

 

Thanks

Message 17 of 30
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MI5
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Try rebooting the phone / clear cache etc...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 18 of 30
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Anonymous
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I've tried that. Rebooted it quite a few times now.

Whats interesting is that the official KitKat rollout page from HTC:

http://www.htc.com/uk/go/htc-software-updates/

was showing as pushed to customers for the unlocked, o2, vodafone and three versions yesterday and today it is showing as integration for all of them.

 

Are they trying to iron out some bugs?

Message 19 of 30
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MI5
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Hmmmm, not sure tbh. I would appear to have been withdrawn from that info.
Updated 2 phones on Monday and my mates too, all without any issues, so not sure why....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 20 of 30
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