Solved: How to stop using 3G and only use wireless?

Anonymous · ‎29-01-2013

After being connected to my work Outlook account I've use up my 500MB in 3 days! How do I only use wireless and not 3G?

Thanks, Jane

jonsie · ‎29-01-2013

Settings>>more settings>>mobile networks and untick mobile data

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perksie · ‎29-01-2013

Turn off your phone's data connection.

In the wireless settings make sure wi-fi is not set to use sleep mode.

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Anonymous · ‎29-01-2013

Yes, I guessed that but how do I turn off the data connection? Sorry if I'm being stupid about this but the O2 help doesn't inform me about such basic stuff!

MI5 · ‎29-01-2013

Depends what phone you have for exact instructions but usually found in Network Settings and can be called Cell Data, Mobile Data, Packet Data etc...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-01-2013

What phone do you have?

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perksie · ‎29-01-2013

@jonsie wrote:
What phone do you have?

Just in time, I thought we might need the dentist here!

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous · ‎29-01-2013

I've a Sampson Ace 2

jonsie · ‎29-01-2013

Settings>>more settings>>mobile networks and untick mobile data

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

perksie · ‎29-01-2013

@Anonymous wrote:
I've a Sampson Ace 2

Sorry Jane10, only teasing.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous · ‎29-01-2013

Sorry, I meant Samsung!

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