
Anonymous
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on 10-12-2012 12:59
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on 10-12-2012 12:59
As my phone contract came to an end and I did not need to change my phone i changed my tariff to a pay monthly unlimited 'on and on' deal. Since doing this my 3G has not worked - I can not see any way of switching it on and off. I can download etc via wi-fi. Any ideas how to turn the 3G back on ?
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on 10-12-2012 13:27
If you press and hold the power button for 1 sec it will bring up a menu to turn data on or off. It will also be in settings >more >mobile networks. Check you have a green dot next to the O2 APN in access point names, also.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 10-12-2012 13:27
If you press and hold the power button for 1 sec it will bring up a menu to turn data on or off. It will also be in settings >more >mobile networks. Check you have a green dot next to the O2 APN in access point names, also.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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