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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 38464 Views
  • 2 replies
  • 2 kudos

New 5G Sim Problem

Hi, Just received my newPixel 5 with a new 5G sim. Went through the 'swap my sim' stuff in my o2 but in looking at the new device, the sim appearss to be too big for the tray on the phone. Previous device was the Pixel 4XL. Unsure what to do as I'm a...

Resolved! Lost voicemail

Hello,I recently lost my dad and had a voicemail from him which has been automatically deleted. Is there any way to recover it?

Laura29 by Level 1: Joiner
  • 515 Views
  • 3 replies
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Resolved! Samsung Smart Switch

Hi all, I have received Samsung A21S phone on upgrade and am using the same number as I had on my J5. I have been advised I would be ok to remove my exisiting SIM from the J5 and insert into my new handset. However, I am wanting to use the Smart Swit...

SJF by Level 1: Joiner
  • 509 Views
  • 1 replies
  • 0 kudos

Resolved! Do I need to insert a new SIM card for an upgrade?

Hi all, I have recently upgraded my O2 phone from Samsung J5 (2017) to a Samsung A21S which I received yetserday. I am keeping my number and I am going to download the Smart Switch App so I can transfer my data over to the new handset. I am a bit con...

SJF by Level 1: Joiner
  • 998 Views
  • 4 replies
  • 0 kudos

Resolved! icons

I have an icon on my phone taskbar (Samsung A70) next to the Wifi icon. It is a phone handset with a little wifi icon above it and the number one. What is it?

Sylvia by Level 1: Joiner
  • 1828 Views
  • 5 replies
  • 0 kudos

Changes at the top in OnePlus

This caught my eye earlier, surprising given launches planned by OnePlus:https://wccftech.com/oneplus-co-founder-carl-pei-has-left-the-company/I wondered why O2 had decided not to stock this manufacturer's latest Android phones, perhaps they know som...

pgn by Level 74: Whizz kid
  • 375 Views
  • 2 replies
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S9 screen half pink

Hi there, I have an S9, working fine except today the half the screen display is tinted pink . Phone has not been dropped or damaged . Have checked the settings, restarted the phone but no change. Any advice appreciated. Thanks. Julie

JM3 by Level 1: Joiner
  • 619 Views
  • 3 replies
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Misaligned Samsung Logo on Phone

Hello,I bought a Samsung S20 Note Ultra 5G on the 4th of October at an O2 Store on a pay monthly contract. Love the phone, no issues at all until I noticed the Samsung logo on the back is misaligned. I called Samsung and O2 in regards of the matter a...

Text message won't send

Everytime I text my mum it keeps coming back phone number formatted wrongly but I can call her I can WhatsApp her I can Skype her it just won't send text messages I've deleted her number and re-entered it I've switch my phone off off and back on I've...

Shell84 by Level 1: Joiner
  • 760 Views
  • 2 replies
  • 0 kudos