Yeah I made a complaint on 8th Sept, followed it up on 25th Sept, and
again this morning - and not had any response back yet.. I only moved to
O2 in early Sept!
@Bambino @Thanks for the response. My concern is they didn’t even need
my credit/debit card for what they were asking for - a basic credit
check (needing name, address etc) or a direct debit mandate (needing
sort code and account number). I realise i...
A similar thing happened to me recently and it felt very suspect even
though I called them on the official number. First they explained the
CVV was for a credit check and then when I questioned this they changed
and said it was for a direct debit. I ...