Latest update is that O2Sarah tried to help me. Resulted in being put
through to someone who should have been able to take payment for the
phone - unfortunately all they could do was raise a form for someone to
call me - 6th or 7th time they have don...
Thanks for your email Cleoriff - unfortunately it has been 72 hours
since my last (4th request) for someone to call me re. paying off my
handset contract! Just to be clear, every time I call up, the Advisor
has to raise a form for someone to call me ...