About Me16

Me16 · 25-10-2022

I have now had no coverage in my area for 109 consecutive days. Why won't o2 fix the problem, and why do I have to chase response and request reimbursement for lack of service. Only to be told I should be happy to have a contract from o2 and I should...

Me16 · 12-08-2022

I first received my sim 10th July and since then I have had little to no network coverage. Checking the service app I was told that there was a problem with the mast and that I would get an update in 2 days. 2 days later I get the same. 2 days after ...

Me16 · 25-10-2022

been there, done that with no luck. apparently the fact that i can use a mobile with wifi calling etc in these locations means they are forfilling their duty in regards to providing that service. apart from the fact i need to use wifi from another co...

Me16 · 25-10-2022

I have raised a complaint and reached a deadlock already. Not particularly happy with o2 right now

Me16 · 25-10-2022

i have wifi alling but it does not aleays work. and i am tied of gettimg yhe o2 text stating i missed a call from someone

Me16 · 25-10-2022

I have tried both of those options. The status checker just tells me that the mast is the problem and they are working to fix it. And have been for at leats 100 days. Check back in 1-2 weeks and get the same reply. Not a great customer service story....

Me16 · 25-10-2022

Currently on day 109 and nothing has changed. Registered as recommended above, and all I get every 1-2 weeks is an update stating that they are working on it and it will be another 1-2 weeks. Feel this is incredibly bad communication and support from...

O2

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Poor area coverage

How long does it take to fix a mast

Re: How long does it take to fix a mast

Re: How long does it take to fix a mast

Re: How long does it take to fix a mast

Re: Poor area coverage

Re: How long does it take to fix a mast