About jyloox

jyloox · 04-03-2023

Hi One of my existing PAYG numbers diasppeared a few days ago from my O2 online account (where I have 2 Pay Monthly contracts and had 4 PAYG numbers for last 3 years). I thought I may have left it too long between making calls on the PAYG number (eve...

jyloox · 25-07-2023

Hope others on the thread are on their journey to resolve the data issues. I just wanted to confirm that, since o2 disconnected and reconnected me 5 days ago I've had no issues with mobile data and that now includes 2 days in the UK and 3 days while ...

jyloox · 22-07-2023

So far mine has been staying connected to mobile data as I have moved around after they disconnected/reconnected on Thursday. O2 haven't got back to me yet to check if all is now OK so nothing to share re why this might work and, of course, just beca...

jyloox · 21-07-2023

Well, so far so good. They said they completely disconnected me yesterday morning (message for me was "SIM not provisioned" on my phone) and then reconnected me again 4 hours later. They called when they said they would and the reconnection happened ...

jyloox · 19-07-2023

Oh no! Given @Ofelas was having the issue with a different phone and now your experience seems like there is something going on in the O2 network which for some reason is only affecting some of us. They are apparently going to disconnect and then (4 ...

jyloox · 19-07-2023

@Ofelas Feel free to give it a try although I did that myself and it was just the same as with a real SIM for me (ie no different re the data disconnecting). Today I also tried swapping the O2 SIM to the SIM2 location in the phone just to see if that...

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PAYG number disappearing from O2 account and told new limits on how many numbers on accounts

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