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Astro · 07-11-2023

Just putting it out there…the real o2 In September 2022 I returned a device which o2 acknowledged they had received in September 2022 and the account is now closed with a zero balance along with email confirmation. In January 2023 o2 instructed Moorg...

Astro · 08-02-2022

I was due a delivery and looked at my App to see the status and was told it was delivered and signed for by myself even though I was 4 miles away …To be clear I never signed for anything or received anything ..The courier has no photos of the alleged...

Astro · 01-12-2023

I have an open and shut case ..it’s their fault they have admitted liability …I just want to end it …we all know these companies are above the law and set the rules…they need to be more in touch with customers and how they treat them

Astro · 30-11-2023

Good afternoon, the offer is repair credit file and £200 compensation….ombudsman it’s either except or go small claims…

Astro · 24-11-2023

I will do ….i imagine it will either be quick or drawn out …enjoy the weekend

Astro · 24-11-2023

they have the option to settle …they offered 150 for 14 months of hell 0.35 per day …I broke down an hourly rate minimum wage for calls …stress and harassment…I will go to court it’s about the treatment the compensation is irrelevant they can’t mess ...

Astro · 24-11-2023

What do you consider reasonable….14 months of constant chasing …stress …30hours on the phone over 14 month period all documented …the problem is these companies are all the same

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