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Paul820
Level 3: Thinker
since ‎07-03-2019
‎18-10-2024

User Statistics

  • 65 Posts
  • 2 Solutions
  • 3 Kudos Given
  • 2 Kudos Received

User Activity

Last month free extra charge?

18-10-2024
My free Amazon prime extra ended on the 17th October and my last bill date was the 8th October. O2 charged £8.99 to my account and refunded £3.19 for the remaining free days of the extra but I'm wondering why my prime membership has still ended? On m...

Complaint O2 has agreed to free repair, what next?

12-10-2024
I put a complaint in with O2 late August about my faulty phone, sent them the evidence of mine and other users with the same phone who are having the same issue as me. It took them a number of weeks to call me back, when that call came through on the...

5G SA on Esim

03-10-2024
Is 5G Standalone available to esim customers? I have read you need an R15 SIM with no mention of Esim compatibility. My phone Fold6 is 5G SA ready.

Extra with switch up

19-09-2024
I got 6 months of prime back in April when I got the S24U and I had used my switch up in July to get the Fold6 and had chosen prime as my extra again but the extra hasn't been extended and is expiring I'm October. How do I correct this

Lost all hope with o2

05-09-2024
Back with the buds pro 3, 4 weeks waiting for delivery.I got through to chat, they have now cancelled my original order and then have been past from pillar to post trying to get the promotional code reactivated again. O2 you are a joke. The conversat...
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