Currently pay £18.72 pm and get 3gb of data + 3gb data bolt on. 500
minutes & 500 txts. Never need extra minutes or texts so not an issue.
However some months I need a bolt on for data. It’s quite expensive, so
thought I’d look into changing my tarif...
I’m confused. I bill is usually due 21st of month. I’m looking to change
tariff so I get more Data (6gb to 8gb). I’ve been told I can do this now
8 days before next bill is due. Then my bill due 21st will be old tariff
pro rata/new tariff pro rata, w...
This issue with the network is causing problems with calls. I am unable
to make or receive calls, no data coverage, text messages not working.
Do we have any idea on a timescale of when things will be back up
running? Will we receive any credit to of...
Sorry, I wasn’t verbally attacking you, I appreciate the reply. It just
seems a silly response. I ask for a tariff with more data allowance,
they offer one with less.Who would actually agree to this tariff change?
I think that is a ridiculous alternative to even suggest to me. I’ve
been an O2 customer for over 13 years now but I’m slowly learning that
customer loyalty is meaningless nowadays.With all the competition on
offer nowadays you would think they would...
I was told on live chat that they could change the tariff next day. If
they couldn’t do this then they should not say they can. It should make
no difference what so ever if this false information has been given on
live chat or over the telephone.
Yes but............I did end up upgrading to the higher cost tariff. I
was told by agent it would change at Midnight on 13th May, checked the
following morning and it was set to come into effect on my next billing
date. Not what I was told by the age...