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annoyed123 · 16-08-2024

Hi, I previously posted about a dire episode of o2 Customer service - I complained at least six times in writing, with no response, wrote to the credit file department at least 4 times, no response. I ended up paying off my handsets and moving over t...

annoyed123 · 22-10-2020

Hi, by way of background Ive been an 02 customer for over 14 years - I have 4 monthly contracts (myself and 3 children) all of which are in good standing. I took out a SIM only thing just before I got my youngest daughter a monthly package. tried to ...

annoyed123 · 24-09-2018

Hi all, just upgraded to the iphone XS, it has reset my voicemail PIN of which was personalised. I have rung customer services twice and spoken to people that fail to understand the language I am speaking, I have also tried using an online Guru. I ne...

annoyed123 · 24-09-2018

Thanks all its incredibly frustrating have been with 02, BT cellnet etc. for around 16 years never had an issue to date so guess im due one!

annoyed123 · 24-09-2018

Hi no unfortunately not. The part re. contact customer service if you need to reset is basically where I am stuck as I have tried calling 4 different times to speak to different operators and each tell me to dial 901 press * etc. which is great I can...

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Credit Referral/Incorrect Information/Closed Accounts

Default on Sim only account

Resetting voicemail pin

Re: Resetting voicemail pin

Re: Resetting voicemail pin