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GeorgieEmily · 01-11-2023

Has anyone else recently made a manual payment such as on the website or app (not by direct debit), and it’s been duplicated AND O2 are not receiving it? My payment was made yesterday for the amount due, which is normally instantly on my account summ...

GeorgieEmily · 03-11-2023

Same thing just happened to me. The payment left my bank five time but O2 are not claiming it there end and refusing to accept I’ve made the payments. Somehow it went through instantly when I used Apple Pay for the sixth attempt so now Barclays are g...

GeorgieEmily · 02-11-2023

I got around this - by accident or not I don’t know but I paid using Apple Pay from my other Barclays debit card and it went through instantly with no issue! But, 5 payments duplicated remain in pending from my bank and O2 still refuse to accept it’s...

GeorgieEmily · 02-11-2023

Thank you, it’s kind of helpful to know it’s a known issue and not just me. It’s just so difficult as O2 customer service have such contempt for their customers, I rarely have an issue in 15 years but this one time I’m astonished by how useless calli...

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