OFCOM complaint now lodged. Should a moderator require the complaints
number, please feel free to contact me.This matter is now also being
raised with O2 complaints, (so the matter can subsequently be referred
to the Communications Ombudsman, if requ...
Hi @ACE1979, Honestly, I wouldn't bother wasting your time. I have had
this issue since the 27 April 2023 and despite numerous promises of call
backs, hours spent in the O2 store and further countless hours being
wasted on the phone and/or via messag...
@O2Georgina @O2Emma @O2Ryan @O2Sarah- It has now been over 5 working
days since I reported this issue (despite claims to the contrary and as
confirmed with a colleague of yours at O2 customers services on the
phone yesterday). I was told this issue w...
Hi @O2Georgina, I am trying to private message you back, but the
platform is stating that I have reached my limit for today!? Please see
my response attached: Issue started as soon as I undertook a SIM SWAP
which was on the 27 April 2023. I have move...
