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Hey everyone! How is your Thursday going?
If you noticed a few changes to the Community today, don't worry, it's not your imagination. We're really pleased to officially announce an updated version of our O2 Community Home page! 
Many of you have provided valuable feedback about the home page over the past few months and we wanted to say a big thank you! 
We have made sure to include as much of it as possible in this version and continue working towards future improvements. Here a short list of changes!
- The Knowledge Base, which sounded a little too technical, is now called Content created by our Community with its How to Guides and Reviews boards.
- We have separated Pay Monthly and Pay as You Go boards as per your wishes for clarity when helping with related member queries.
- O2 Home is no longer at the top of the page (it will be archived anyway later since the service is closing), instead, we have a link to the News board and to the make a new post page at the top.
- Additionally, you can see a carousel at the top where we can now better highlight interesting info, discussions, member-created guides or device reviews.
- We have also made some improvements to the mobile experience in general, for example, you should now be able to edit your own posts in the mobile view.
Please note also that the Ideas section has now been archived which was also something that was asked about. Thank you very much everyone who posted an idea or voted for one, it's much appreciated!
Please do continue posting and discussing your ideas and feedback in the Feedback board. We do love to hear all you have to say and we make sure all your feedback is shared with O2. 
Let us know what you think of these changes, and as always, keep your feedback coming.
----- Things noticed so far ----- UPDATES
Things that don’t work as expected:
- Mobile view: “Add comment” button in each post on mobile only adds a comment technically to the first post in the thread. This makes it impossible to quote a specific reply.
- Full view on mobile: need to press the emojis several times to be able to add to post. WORK IN PROGRESS
- "Users Online" isn't working. There's no clickable link to see who is online and if you hover over the images they are all N/A. Link to "view all" is missing. WORK IN PROGRESS
- Error when trying to access My O2 on Firefox: "The page isn't redirecting properly"
- Delays noticed in the Latest Topics section
Missing functionality:
- Mobile view: Access to emojis is only possible in edit mode. WORK IN PROGRESS
- Mobile view: Cannot add photos. FIXED
Improvements:
- Wording at the top of the page: lack of clear info that the community is not Customer Service.
- Make full view default on mobile, as it seems to be more user-friendly and include more options.
- Edit button should be visible only when the editing window is still open. FIXED
- Latest Topics section taking a lot of space on home page.
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Well @MI5 ain't the only one. I still see the old contact us page which includes live chat. Looks like it's hit and miss again, some of us got the new contact page and some of us didn't. Hey ho, just another day down on the farm.
What a load of.............😠
What a load of.............😠
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wrote:
Well @MI5 ain't the only one. I still see the old contact us page which includes live chat. Looks like it's hit and miss again, some of us got the new contact page and some of us didn't. Hey ho, just another day down on the farm.
What a load of.............😠
They did that when they tested the new home page layout some months back @Glory1
Some were selected and others weren't. (I preferred the old page so didn't appreciate being one of the chosen ones 
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wrote:
Well @MI5 ain't the only one. I still see the old contact us page which includes live chat. Looks like it's hit and miss again, some of us got the new contact page and some of us didn't. Hey ho, just another day down on the farm.
What a load of.............😠
Well I think personally that the old page was better but it looks like the new layout is here to stay. We will all get used to it but I don't think that O2 will ever inform us of changes to their main pages.
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I like the old page too @jonsie and, personally, will continue to do what I've always done: if it's an account problem/query, pick up the phone and speak to CS. Any tech questions, I rely on you guys.Thank God I'm not new and having to navigate that nonsense.
And you're right @jonsie O2 won't inform us of changes to the main pages. We just supply the suggestions when asked and are then ignored with O2 going their own way.
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At least it's good to know @Glory1 that O2 do at least think the community serves a purpose so as long as they think that then the community will exist. I just hope that we are cost effective but it's when the decision makers decide otherwise.....well you know the rest, so I won't be rocking any boats. That's not to say I won't criticise when things happen that are out of our control.
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@Cleoriff wrote:
And if you look above, my post actually did capture your name....
Testing quote, some updates have been made by the Lithium devs.
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Thanks for checking @MI5!
Why is there no space between username and "wrote" though... 
