Unfortunately the credit check was not successful

ClassicJJ · ‎17-12-2024

Hey,

Near-perfect credit score in the usual places. Pay off any credit card bills monthly, never missed a payment. Earn more than £50k.

I want a 12 month contract for £8 a month which I would happily pay off in one go.

I get hit with "Unfortunately the credit check was not successful"

It's infuriating I can get a mortgage but can't do an £8 a month sim deal.

Why is this?

MI5 · ‎17-12-2024

Because since the merger with VM everything has gone downhill and makes no sense anymore.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎17-12-2024

If I had a penny for everytime I saw that as of recent.

And yet they still allow people to take out contracts without direct debits or continuous payment by card, then some come on here missing payments or not being able to pay.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Enlli · ‎17-12-2024

Just seen you other posts.

Undoubtedly your DOB will have affected your credit check

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Bambino · ‎17-12-2024

@ClassicJJ Wait a few days, so the number of times you get credit checked doesn't affect your ability to get a contract, then try Uswitch but try with a different provider. O2 is pretty useless anyway, and you won't be losing out not going with them.

SIM Only Deals: Compare our best in December 2024 - Uswitch

I DO NOT WORK FOR O2