Solved: Past Bills

Anonymous · ‎12-10-2017

hello

Is there a way I can get old bills? I have been victim of a scam on my phone and want to claim back what I have been charged but need to see my monthly bills from the past year.

Thanks

jonsie · ‎12-10-2017

All you need here using My O2
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
You can go back 18 or 24 months.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎12-10-2017

All you need here using My O2
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-do-I-get-to-the-Download-Bill-page/ba-p/101...
You can go back 18 or 24 months.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎12-10-2017

Go to MyO2 and they will be there. Alternativly contact Customer Services and they can provide these

MI5 · ‎12-10-2017

You’ll need evidence to prove a scam before you’ll get anything back, so I hope you have what you need.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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