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No 3G

Anonymous
Not applicable

on ‎06-10-2012 13:37

on ‎06-10-2012 13:37

Having recently moved to Lancaster University, I've been disappointed to discover that there's no 3G on campus, despite the O2 service checker saying otherwise. All of my friends on O2 are having the same issue (just E rather than 3G or 3G+). It's so slow that I couldn't use up all of my data allowance in a month if I tried, and given that EE are rolling out 4G now, I wonder whether this is going to be improved in the immediate future. If not, I'm going to have to move networks.

 

Are there any plans to fix this?

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MI5
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on ‎06-10-2012 17:47

on ‎06-10-2012 17:47

You need to report the issue to CS in case thay are not aware of an issue. Do you get 3g outdoors?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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In response to MI5

on ‎08-10-2012 16:27

on ‎08-10-2012 16:27

No, no 3G outdoors either. I'll give them a call...

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adamtemp64
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‎08-10-2012 16:31 - edited ‎08-10-2012 16:31

‎08-10-2012 16:31 - edited ‎08-10-2012 16:31

http://status.o2.co.uk says there is a mast issue

 

Live results for Lancaster University

 
  • Sorry a phone mast in this area isn't working
    This means your service might come and go until we fix it.
    Updated 16:00 (refreshed hourly). Recent faults might not show yet.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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‎08-10-2012 16:40 - edited ‎08-10-2012 16:42

‎08-10-2012 16:40 - edited ‎08-10-2012 16:42

Also looking at the coverage checker and sitefinder http://www.sitefinder.ofcom.org.uk/search

 

The o2 mast is off campus and as it will be a busy 3g 2100 cell the cell reduces in size also states not good for mobile broadband (indoor or out).

 

Note from  site finder some operators are on campus and may offer better coverage

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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