Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎02-07-2021
Accepted Solution




I downloaded an eSIM through GlobalSIM, it's showing on my device but the data isn't working even though I bought 10G.


Any ideas what to do?





Posts: 101,903
Topics: 770
Registered: ‎14-01-2013

Re: GlobaleSIM


I imagine you need to contact Global Sim and discuss it with them?

*The Game Is On*

Level 43: Bright Spark
Posts: 2,627
Registered: ‎04-04-2012

Re: GlobaleSIM


Only GlobalSim offer support on these esims, and they can liase with o2 for you.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

We are all customers and dont have access to any o2 accounts