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Sholden · ‎07-11-2022

I thought I was able to make calls whilst I was away from my phone, but it only let's me do emergency calls. I was never offered minutes with my tariff. I have 1G per month but I don't seem to be able to use WhatsApp to make calls neither. Any ideas would be appreciated. Thanks

MI5 · ‎07-11-2022

@Sholden

Connection guide and tips here Guide: Connecting your Samsung Smartwatch

Also note that your phone needs to be turned on and in service regardless of having it with you or not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Enlli · ‎07-11-2022

You will need a eSIM linked to an appropriate account if you want to use it in cellular mode

Some good FAQs here

https://www.o2.co.uk/liferay-archived/samsung-watch

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎07-11-2022

@Sholden

Connection guide and tips here Guide: Connecting your Samsung Smartwatch

Also note that your phone needs to be turned on and in service regardless of having it with you or not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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