09-11-2013 16:48
09-11-2013 16:48
I have a Sony Xperia M (Android 4.1.2) phone bought as a SIM-free phone. I have a SIM-only, pay-monthly, SIM inserted in that Sony Xperia M.
If I buy a new SIM-free phone, can I just transfer the existing SIM-only, pay-monthly, O2 SIM card to the new phone, or would I have to contact O2 first?
Solved! Go to Solution.
19-11-2013 22:27
19-11-2013 22:32
19-11-2013 22:32
20-11-2013 06:26
20-11-2013 06:26
20-11-2013 09:00
20-11-2013 09:00
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20-11-2013 09:03 - edited 20-11-2013 09:03
20-11-2013 09:03 - edited 20-11-2013 09:03
20-11-2013 09:06
20-11-2013 09:06
29-11-2013 21:20
29-11-2013 21:20
29-11-2013 21:26 - edited 29-11-2013 21:28
Hi,
If a hard reset does not rectify the issues then you may be better off seeking advice from the phone manufacturer.
Always perform a back up before performing this as saved data is typically deleted.
Google for how to hard reset your make of phone.
If you've had the phone less than 14 days then you can return it to o2 for a replacement.
29-11-2013 21:33
29-11-2013 21:34
@Anonymous wrote:
Okay Band'o'Bruvs.......gonna check out ur link an see whats up......personally think I need a new one.......Grrrrrr
Let us know how you get on.
Don't be brushed off.