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Problems paying online

Anonymous
Not applicable

Having trouble getting O2 to accept my payment online.  Get as far as "you will be redirected to your bank within 10 seconds or click here" and it hangs up.  I know O2 doesn't need the money but is this a common problem or do they just like me!

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perksie
Level 69: Guiding Light
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The payment methods are listed here:

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

 

If they don't work you'll need to phone O2 and pay, it's far easier to use a direct debit.

 

Should you be too late they will charge a re-connection fee and possibly demand the entire remainder of the contract.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

The payment methods are listed here:

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

 

If they don't work you'll need to phone O2 and pay, it's far easier to use a direct debit.

 

Should you be too late they will charge a re-connection fee and possibly demand the entire remainder of the contract.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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