on 09-01-2024 14:32
I have been told that I’m getting the refund
I will need to send my bank details
I’m not sure how to do it
on 09-01-2024 14:35
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202
Use the specific Payment management number 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
on 09-01-2024 14:38
As suggested, do speak to O2 customer services. Just in case someone is trying to get your bank details. It happens a lot