Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Off-Topic

Reply
Anonymous
Posts: 0

About that Visa payment network outage

For anyone keeping an eye on this after having trouble using their credit or debit card earlier here's the official twitter feed for you to keep an eye on https://twitter.com/VisaNewsEurope

 

 

Posts: 88,241
Topics: 532
Registered: ‎04-04-2012

Re: About that Visa payment network outage

Heard this on the news earlier so bad news for many thousands of people hoping to go out tonight Smiley Sad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 72,757
Topics: 686
Registered: ‎14-01-2013

Re: About that Visa payment network outage

They had notices in the big supermarkets stating cash only. A bit grim..Smiley Sad

*The Game Is On*


Posts: 7,238
Topics: 100
Ideas: 2
Registered: ‎11-04-2012

Re: About that Visa payment network outage

Looks like it's fixed now... 

 

Screenshot_20180601-225918.jpg

We demand rigidly defined areas of doubt and uncertainty. Douglas Adams.
Level 63: Greatness Assured
Posts: 12,578
Registered: ‎31-03-2010

Re: About that Visa payment network outage

Stuff happens. Could happen to any company. No way to anticipate a hardware failure. Obviously must have affected many people, but it looks as if the outage didn't last too long. Just glad to hear it wasn't caused by anything malicious. 

I DO NOT WORK FOR O2

Posts: 2,730
Topics: 21
Registered: ‎25-10-2010

Re: About that Visa payment network outage

I find it hard to believe that a multi-national company that relys heavly on IT infrastructure has a "hardware failure". It must have been a cascading failure on several servers to be that severe. Or their loadbalancing/failover was actually faulty and couldn't be brought back up quick enough. Read: their spare rack of standby servers didn't have the part that went bang.

 

Just reminded myself of a long forgotten dot com era term: high availbility 99.9999% uptime! Anyway, read for yourself: https://en.wikipedia.org/wiki/High_availability to why it fell out of use. 

 

Either way, there's far too many of these incidents happening and these companies need to be bought to account to how resilient is their service especially as Visa are actively trying to move everything to card payments. Search for "visa wants to eliminate cash".

 

 

Anonymous
Posts: 0

Re: About that Visa payment network outage

[ Edited ]

Well to be fair banks in general want to eliminate cash, or at least handle and carry it as little as possible. That's why you get so few bank raids these days. They carry very little cash, other than in the extremely safe cash machines, which the bank branch employees won't touch, or fill.

A large supermarket will handle and process a lot more cash than a bank branch, and do so using cash management and cash transport companies, not banks. If you want to withdraw a large amount of cash from your account in a bank branch you've got to give them two or three days notice!. Hiring a car, getting a hotel room, or taking out a mobile contract using cash is close to impossible, and the increase in 'no cash' businesses is on the rise.