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360 here I come... โ€Œโ€Œ๐Ÿคž

pgn
Level 74: Whizz kid
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Good job it's 4pm on a Friday, what could possibly go wrong... ๐Ÿคฃ

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gmarkj
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Good luck!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Enlli
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Still can't see bill details prior to November.. just hangs

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 74: Whizz kid
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False alarm - both app and web still look like they used to, once I could log back in to either Forum or main website. A 180 has been performed ๐Ÿ˜†

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Enlli
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Hope the have it up and running for the first batch of Virgin customers to come across next month along with the plethora of special tariffs.

 

Brace Yourselves 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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@pgn was epecting an ollie or a reverse twist tongue And I want to know if Tony Hawk was involved ๐Ÿคฃ

 

But in all fairness its only moving existing customers, They will treat VM customers as new customers, i would expect, so no historic billing, no boltons, or anomalies....  Just dodgy belgian sim cards , lol

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 6 of 28
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pgn
Level 74: Whizz kid
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Take 2 - this time web-based MyO2 is fubar'd...

Gotta be 360 this time, right? At 8pm in a Monday, 1 day before the end of the month...

1677529080936.jpg

 

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Enlli
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Don't talk of Belgian SIM cards. Virgin have been proactive removing the SIM Toolkit, the only way many iPhone users can roam in the Channel Isles and IOM. .. Another complaint came through today.

Oh and one of the senior forum reps said they have never used Belgian SIM cards and I'm making it up.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 8 of 28
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madasaf1sh
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@Enlli 


I think I may have an email somewhere from Virgin Media Business, when we where looking at the whole VMB proposal, think at the time it was a Vendor renewal process,  and testing some EE VM sims that the sims where Belgian Sim Cards roaming in the UK, using the UK dial plan...  and they admitted that was the case...

Our reaction at the time was WTF, and we passed on them, and stuck with o2..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 9 of 28
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pgn
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False alarm. Again.

Screenshot_20230227-223913.png

 

Message 10 of 28
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