Guide - Gift With Purchase

Dave-O2
Community Manager
Community Manager
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Hey, everybody 👋

 

After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order.

 

In order to try and resolve these queries directly from The Community, this is going to be a complete MegaGuide with all the steps and information needed to successfully redeem your gift.

 

This MegaGuide, will be updated each time a new device is released with a Gift With Purchase promotion.

 

Please find the latest AND expired  promotions below  ↘️

 

  •  

 

 

Apple Watch Series 9 and claim  Apple AirPods 2nd Gen for £1

 

 

Airpods.png

 

  • The £1 Airpods will NOT come with your Watch order and will need to be claimed.
  • Your order will need to be placed between 4 April 2024 – 5th June 2024.
  • To qualify for the offer, you must not change your device within the first 14 days.
  • Eligible customers will receive an SMS containing a unique voucher code with a value of £128 after 30 days of purchase date.
  • After the voucher code is received, add the Apple Airpods 2nd Gen to your basket on the O2 website by selecting pay in full option. Within the basket paste your unique voucher code into the ‘Got a promo code?’ section for discount to be applied.
  • All voucher code expires on 7th August 2024.

 

Buy an Apple iPhone 15 Pro/Pro Max and claim a pair of Beats Flex earphones for only £1.

 

iPhone 15 Pro Max.png

 

  • The earphones will NOT come with your iPhone order.
  • Your order will need to be placed between 02 May 2024 and 05 June 2024.
  • A unique voucher code will be sent via SMS within 30 days of purchase to claim the Beats Flex for £1
  • You will need to add the Beats Flex to your basket here and then enter the code in the promo code box, for the discount to be added, you will then complete the purchase for £1.
  • If the code is not accepted, please sign into your My O2 account and try again.
  • All voucher codes will expire on 5 August 2024.
  • If you have had NO CODE sent via SMS after 30 days, please contact our Social Team here 
  • Full terms can be seen HERE

 

Claim up to £200 cashback on eligible devices

 

DaveO2_0-1717490569557.png

 

  • The digital cashback will NOT come with your order.
  • Your order will need to be placed between 5th June 2024 – 2nd July 2024.
  • You must claim your cashback within 45 days of purchase HERE
  • The window to claim closes on 16 August 2024.
  • Participants will be sent an email to confirm their claim has been received and another email
    within seven days to confirm whether their claim has been successful.
  • If this email is not received, you'll need to chase confirmation via samsungoffers.claims or on 0330236 64 within 7 days of a claim being submitted. 
  • The Reward will be sent via bank transfer within 45 days of claim validation to the bank account provided.
  • The full terms can be seen here
  • Eligible devices can be seen below 
    Spoiler
    Buy the Samsung Galaxy S24 and claim £150 cashback
    Buy the Samsung Galaxy S24+ and claim £200 cashback
    Buy the Samsung Galaxy S24 Ultra and claim £200 cashback
    Buy the Samsung Galaxy S23 and claim £100 cashback
    Buy the Samsung Galaxy S23 FE and claim £100 cashback
    Buy the Samsung Galaxy Z Fold5 and claim £200 cashback
    Buy the Samsung Galaxy Z Flip5 and claim £200 cashback
    Buy the Samsung Galaxy Tab S9 Ultra and claim £200 cashback
    Buy the Samsung Galaxy Tab S9 Plus and claim £200 cashback
    Buy the Samsung Galaxy Tab S9 and claim £200 cashback

 

 

Please watch out for future promotions being added to this MegaGuide 😎 

 

 

You can also find some Expired Promotions below ↘️

 

Google Pixel 8 or Pixel 8 Pro and claim a bundle of the Google Pixel Buds A-Series and Fitbit Versa 4. 

 

Spoiler

 

download.png

 

  • The earphones will NOT come with your Pixel order.
  • Your order will need to be placed between 07 March 2024 and 03 April 2024.
  • Wait 14 days and claim your reward bundle between 22nd March - 18th May 2024.
  • You will be notified of approval or non-approval of your Claim within five working days of your claim
  • If you have no confirmation of a successful claim, please contact Opia within 7 days of making your claim at o2bundle@reward-promos.com or on 0330 822 5942.
  • You will then receive your Reward within 30-60 days after your claim has been approved.
  • Full terms can be seen HERE

Google Pixel 8 or Google Pixel 8 Pro and claim £250 digital prepaid Mastercard®

 

 

Spoiler

servlet.png

  • The £250 digital prepaid Mastercard will NOT come with your Android order.
  • Your order will need to be placed between 8th February 2024 – 3rd April 2024.
  • To qualify your Airtime tariff must have a minimum of 30GB
  • To qualify for the gift, your contract must remain active, and you must not have returned your qualifying purchase within 60 days.
  • You must submit a valid claim HERE within 30 days of purchase.
  • If the gift is not received within 65 days of purchasing, please chase this at support@o2claim.co.uk or on 0345 600 2098
  • The full terms can be seen here

Samsung Fold 5, Samsung Flip5, Samsung S23 FE, Google Pixel 7a, Moto Razr 40 and claim £200 digital prepaid Mastercard®

Spoiler
  • The £200 digital prepaid Mastercard will NOT come with your Android order.
  • Your order will need to be placed between 8th February 2024 – 3rd April 2024.
  • To qualify your Airtime tariff must have a minimum of 30GB
  • To qualify for the gift, your contract must remain active, and you must not have returned your qualifying purchase within 60 days.
  • You must submit a valid claim HERE within 30 days of purchase
  • If the gift is not received within 65 days of purchasing, please chase this at support@o2claim.co.uk or on 0345 600 2098
  • The full terms can be seen here

 iPhone 15 Pro Max 256GB or iPhone 15 Plus 128GB and claim £150 digital prepaid Mastercard®

 

 

Spoiler

db1ffc7e-f8bf-49f5-b7b5-c2bfcf081b38.png

  • The £150 digital prepaid Mastercard will NOT come with your Apple order.
  • Your order will need to be placed between 8th February 2024 – 6th March 2024.
  • To qualify your Airtime tariff must have a minimum of 125GB
  • To qualify for the gift, your contract must remain active, and you must not have returned your qualifying purchase within 60 days.
  • If the gift is not received within 65 days of purchasing, please chase this at support@o2claim.co.uk or on 0345 600 2098
  • The full terms can be seen here

Google Pixel 8 or Google Pixel 8 Pro and claim an Asus Chromebook C214

 

 

Spoiler

3e686b05-bfa2-4693-84db-dd6ae302bcec.png

  • The Chromebook will NOT come with your Pixel order.
  • Your order will need to be placed between 8th February 2024 – 6th March 2024.
  • You'll need to claim your Chromebook after 14 days of your order being placed and before April 2024 here
  • The offer is limited to 4500 promotion rewards. 
  • You will be notified via email if your claim has been successful within 5 working days.
  • If no notification is received after 7 working days, please chase this via O2offer@reward-promos.com or by 0330 808 0291
  • Once your claim has been confirmed as successful this will be sent out within 30-60 days.
  • You can find full terms of the offer here

Samsung Galaxy S24, S24 Ultra, or S24 Plus and claim Galaxy Buds2 Pro Graphite & SmartTag2 

 

Spoiler

1806cbce-ecca-4c50-aa55-a8e3f00dffb6.png

  • The Buds2 Pro/SmartTag2 will NOT come with your Samsung order, your gift with purchase will need to be claimed.
  • Your order will need to be placed between 31 January 2024 and 27 February 2024.
  • You'll need to claim your Buds2 Pro/SmartTag2 within 30 days of your order being placed here
  • Once your claim is submitted Samsung will send an email to confirm your claim has been received.
  • If a valid claim, you will be sent an email within 7 days to confirm if your claim has been successful.
  • If no email has been received within 7 days, then contact Samsung at  galaxylaunchoffer@samsungoffers.claims or 03308080106
  • You will receive your Buds2 Pro/SmartTag2 gift within 45 days after your claim has been approved.
  • The full terms can be seen here.

Pre-order the Samsung Galaxy S24, S24 Ultra, or S24 Plus and claim 30% off the Samsung Galaxy Buds2 Pro Graphite

 

 

Spoiler

galaxy-buds2-pro-black-sku-header-280722.png

 

  • The Buds2 Pro Graphite will NOT come with your Samsung order, this will need to be claimed.
  • Your order will need to be placed between 17 January 2024 and 30 January 2024.
  • A unique voucher code will be sent via SMS within 30 days of purchase to claim the Buds2 Pro Graphite with 30% discount here
  • Voucher codes will expire on 30 March 2024 and must be redeemed before this date.
  • If you have had NO CODE sent via SMS after 30 days, please contact our Social Team here 

 

Pre-order the Samsung Galaxy S24 5G, S24 Ultra 5G, or S24 Plus 5G and claim a Galaxy Watch 6 worth £289 

Spoiler

E3-Grey-GWP-Watch6-sku-header-080124.png

  • The Galaxy watch 6 will NOT come with your Samsung order, your gift with purchase will need to be claimed.
  • Your order will need to be placed between 17 January 2024 and 25 January 2024.
  • You'll need to claim your Watch 6 between 31st January 2024 and 29th February 2024 here
  • Once your claim is submitted Samsung will send an email to confirm your claim has been received.
  • If a valid claim, you will be sent an email within 7 days to confirm if your claim has been successful.
  • If no email has been received within 7 days, then contact Samsung at giftwatch6@samsungoffers.claims or 03308226520
  • You will receive your Watch 6 gift within 45 days after your claim has been approved.
  • The full terms can be seen here.

Buy a Apple Watch Series 9 and claim a pair of Beats Flex earphones worth up to £69.99 for only £1.

 

Spoiler

41mm-midnight-alu-midnight-sportband-sku-header-130923.png

  • The Beats Flex will NOT come with your Apple Watch Series 9, this offer will need to be claimed.
  • Your Watch order will need to be placed between 28 December 2023 and 7 February 2024
  • A unique voucher code will be sent via SMS within 30 days of purchase to claim the Beats Flex for £1
  • You will need to add the Beats Flex to your basket here and then enter the code in the promo code box, for the discount to be added, you will then complete the purchase for £1.
  • If the code is not accepted, please sign into your My O2 account and try again.
  • All voucher codes will expire on 7 April 2024.
  • If you have had NO CODE sent via SMS after 30 days, please contact our Social Team here 

 

Samsung Galaxy Buds2 Pro Graphite for £1 when bought with Samsung Galaxy Z Flip5 or Samsung Galaxy Z Fold5

 

 

Spoiler

Flip5.png

 

  • The Buds2 will NOT come with your Samsung Z Flip5/Z Fold5, your gift with purchase will need to be claimed.
  • Your handset order will need to be placed between 11 August 2023 and 30 August 2023.
  • A unique voucher code will be sent via SMS within 30 days of purchase to claim the Buds2 Graphite for £1
  • You will need to add the Buds2 Graphite to your basket here and then enter the code in the promo code box, for the discount to be added, you will then complete the purchase for £1.
  • All voucher codes will expire on 27 October 2023.
  • If you have had NO CODE sent via SMS after 30 days, please drop me a PM or contact our Social Team here 
  • The full terms of the offer can be seen here

 

Google Pixel 8 Pro and claim a Google Pixel Watch 2 (Wi-Fi) or Pixel 8 and claim Pixel Buds Pro.

 

 

Spoiler

Pixel 8 Pro.jfif

 

  • The Google Pixel Watch 2 (Wi-Fi) or Pixel Buds Pro will NOT come with your Google Pixel 8/8 Pro, your gift with purchase will need to be claimed.
  • Your handset order will need to be placed between 4 October 2023 and 16 October 2023.
  • You will need to claim your gift with your Google Pixel 8/8 Pro between 27 October - 29 November 2023 here 
  • Once your claim is submitted Google will send an email to confirm if your claim has been approved within 5 working days.
  • If no acknowledgment has been received, please contact Google at launch2023@reward-promos.com or 03308225393.
  • You will receive your Pixel gift within 30-60 days after your claim has been approved.
  • The full terms of the offer can be seen here

 

Samsung Galaxy Buds2 Pro Graphite for £1 when bought with S23 Ultra 512GB or Samsung Galaxy S23 256GB.

 

 

Spoiler

ultra.png

The Buds2 will NOT come with your Samsung Galaxy S23 Ultra or Samsung Galaxy S23, your gift with purchase will need to be claimed.

  • Your handset order will need to be placed between 31 August 2023 and 04 October 2023.
  • A unique voucher code will be sent via SMS within 30 days of purchase to claim the Buds2 Graphite for £1
  • If you have had NO CODE sent via SMS after 30 days, please drop me a PM or contact our Social Team here 

 

Samsung Galaxy Buds2 Pro Graphite for £1 when bought with Samsung Galaxy S23 Plus 512GB

 

 

Spoiler


DaveO2_0-1700833023304.png


The Buds2 Pro will NOT come with your Samsung S23 Plus 512GB, your gift with purchase will need to be claimed.

  • Your order will need to be placed between 5 October 2023 and 1 November 2023.
  • A unique voucher code will be sent via SMS anytime up to and including 1 December 2023 to claim the Buds2 Pro Graphite for £1
  • You will need to add the Buds2 Pro Graphite to your basket here and then enter the code in the promo code box, for the discount to be added, you will then complete the purchase for £1.
  • Your code will have to be used within 2 months of being received or this will expire.
  • If this code is showing as invalid, we're currently working to get another one sent via SMS as soon as possible.
  • If you have had NO CODE sent via SMS by 22 December 2023, please drop me a PM or contact our Social Team here

 

Samsung Galaxy Buds2 Graphite for £1 when bought with Samsung Galaxy A54 or Samsung Galaxy A34 promotion.

 

 

Spoiler
  • A54.png


    The Buds2 will NOT come with your Samsung A54/A34, your gift with purchase will need to be claimed.
  • Your handset order will need to be placed between 2 November 2023 and 6 December 2023.
  • A unique voucher code will be sent via SMS within 30 days of purchase to claim the Buds2 Graphite for £1
  • You will need to add the Buds2 Graphite to your basket here and then enter the code in the promo code box, for the discount to be added, you will then complete the purchase for £1.
  • All voucher codes will expire on 2 January 2024.
  • If you have had NO CODE sent via SMS after 30 days, please drop me a PM or contact our Social Team here 
  • The full terms of the offer can be seen here  

 

Samsung Galaxy S23 & S23 Plus. Claim £100 cashback and a pair of Galaxy Buds FE worth £99.

 

Spoiler

 

 

S23.png

 

  • The £100 cashback and a Galaxy Buds FE will NOT come with your Samsung S23/S23 Plus, your gift with purchase will need to be claimed.
  • Your handset order will need to be placed between 08 November 2023 and 25 January 2024.
  • You will need to claim your gift with your Samsung S23/S23 Plus within 30 days of purchase here 
  • Once your claim is submitted Samsung will send an email to confirm your claim has been received.
  • If a valid claim, you will be sent an email within 7 days to confirm if your claim has been successful.
  • If no email has been received within 7 days, then contact Samsung at s23trio@samsungoffers.claims or 03308080039.
  • Your gifts will be sent within 45 days of claim validation and the £100 cashback reward will be sent via bank transfer.
  • The full terms of the offer can be seen here

Redmi Note 12 Pro 5G,claim a Xiaomi Band 7 Pro worth £54.99.

 

 

Spoiler

xiaomi-note-12-pro-gwp-sku-header-290923.png

  • The Xiaomi Band 7 Pro will NOT come with your Redmi Note 12 Pro 5G, your gift with purchase will need to be claimed.
  • Your order will need to be placed between 19th October 2023 and 27th December 2023
  • You can claim your gift 14 days after your order purchase.
  • You will need to claim your gift with your Redmi Note 12 Pro 5G by 14th February 2024 here 
  • If no confirmation of your claim is received within 7 days, please contact the promoter via o2gifts@xiaomi-promos.com or by phone 0330 808 4270.
  • Once redeemed the gift will be sent out within 28 days.
  • The full terms of the offer can be seen here

 

Google Pixel 8 Pro and claim a Fitbit Charge 6.

 

Spoiler

bay-pixel-8-pro-gwp-sku-header-131123.png

 

  • The Fitbit Charge will NOT come with your Google Pixel 8 Pro, your gift with purchase will need to be claimed.
  • Your order will need to be placed between 23 November 2023 and 15th December 2023.
  • You'll need to claim your Fitbit here 14 days after purchase and before 24 January 2024.
  • You will receive your reward within 30-60 days after your claim has been approved.
  • The full terms can be seen here

 

110 Comments
emilyyy-mayx
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Hi, I was wondering if you could help me? I opened a new contract for the Iphone15pro max, then also took a contract out for the Apple Watch too but it had a promotion about a pair of Beats Flex earbuds for £1 but I have not received my promotional code. Thanks ☺️ 

gmarkj
Level 66: Unequalled
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Have you tried speaking to customer services @emilyyy-mayx ?

emilyyy-mayx
Level 1: Joiner
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I have tried but it’s such a pain to get through! They keep diverting me to here. Thanks for replying ☺️

Debsol
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Hello @Dave-O2 

 

I've been contacting O2 team in store for the past 4 months about the Galaxy Buds2 for £1. I haven't received any code despite me and your store team calling customer service 😒 

I purchased Galaxy S23 Ultra on the 19th September 2023

What else should I do to get the code? 

Dave-O2
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Hey @Debsol 

 

I have your PM message and i'll be back in touch as soon as i can 👍

benten
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Hi @Dave-O2 

 

I have sent you a DM about the earbuds offer. Did you receive it?

Dave-O2
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Thanks @benten 

 

I can confirm that i have your PM and i'll be back in touch as soon as possible 👍

Pipstop78
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Wow love this thread it's super 

JoeCool1
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Hi Dave,

Thank you for investigating my issue with my earbuds voucher. Now all ordered thanks to you!

Louaw
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Hi Dave,

 

Call me an idiot, but Dave i have called 02 on several occasions and they seem to just tell me to call back 5 working days later if i have not recieved my code to claim the galaxy buds pro2. I still have not received my email/code even though i have had the contract since September 2023. Can you please help. Thank Louise

Dave_Gra
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This is a great post. I phoned customer support only to be told that no such promo existed for samsung s24 ultra. It may be helpful if we got an automatic email setup for customers with promo offers with their claim link and instructions on how to go about this.

I will say that samsung on their side don't make it particularly easy to claim the free gift either. You need to make sure you got all your order numbers. If you took out the phone on a contract make sure you have the full agreement receipt with the total loan amount on it, imei numbers and any other proof of purchase documents. It is helpful to take screen shots of these and best claiming through a tablet or desktop computer. 

ShannonTurbett
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@Dave-O2 

 

hi I received my code for the Beats Flex when purchased Apple Watch Series 9 but when I get to check out and input the code it says the promo code doesn't exist. I can't even get to a point of payment as the code does not work. 

I've called multiple times to be cut off each time and I'm at a loss, I don't wanna lose out on this offer 

Dave-O2
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@ShannonTurbett Can you please drop me a PM with some more details, including screenshots of any error messages you're getting?

 

I'll take a closer look and be back in touch as soon as i can, however this will now be next week, as i'm off over the weekend 👍

Louaw
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Hi

@Dave-O2 

Not sure if you seen my post/comment! Also unsure how to PM.

 

I am needing help with claiming the Samsung Galaxy buds 2 pro!

I have had my phone since September 2023 and was told i would receive a code to claim the buds 2 pro for £1, 30 days after my contract began. I have not received this code and i have rang and messaged O2 as well as going in store on that many occasions only to be told someone will be in contact or you will receive the code in 48 hours or 5 working days. I do not know what to and i feel this is now my last resort! 

Can you please help?

Thanks Louise

Cleoriff
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@Louaw 

To send a PM just click on @Dave-O2's name and that will take you to another page. You will see this:

PM Dave 24.jpg

Click on the 'SEND A MESSAGE box and this will open for your private message

PM Dave 2 24.jpg

 

Once you have written your message click on SEND MESSAGE at the bottom and this will send your private message to @Dave-O2 

Hope that helps 😊

Louaw
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Hi @Cleoriff 

Thank you so much! You are an absolute star!😁

 

Cleoriff
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You're very welcome @Louaw xx

Dave-O2
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Thanks @Cleoriff 

 

@Louaw I can confirm i have your PM and i'll be back in touch as soon as i can 😊

Nothappy2
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Really not happy as a long term O2 customer.

I recently took out a new contract/ upgrade from my SIM only on the 6th of Feb. Had a Sony Experia previously so decided to go for the Sony 1V. No issues with the phone and happy with it. 

Only when I got told by a friend you can claim a 43" Sony TV if you take out this phone from the 8th of Feb.

My phone got delivered on the 8th of Feb. 

Been told by O2 I can return the phone and then re-order it again to get the TV offer.

My issue is why do they not include anyone who has taken out this phone in the same month as when the offer came out to be to claim this offer too. It's such a hassle after setting up the phone, giving my old phone away to be now asked to return this phone, wait for returns process it and then reorder it. What do I use in the mean time - be without a phone.

I have spoken to O2 about this a few times and they they don't actually care that I am a customer and just get how sorry they are but no one is actually doing anything about it. I work in customer service too but I would have reached out to my wider team for guidance or let me know we are going to look into it but no , all I have been getting is I'm sorry about this. It's really poor. I'm a customer not happy about a new contract I have just taken out and customer support team have no real customer skills and given th amount of time you have to wait to speak with anyone it's even more shocking. I'm happy to offer some training in customer service for free to help you guys out.

Louaw
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Hey everyone! Just want to say a massive thank you to @Dave-O2 for helping and sorting out my issue regarding the Samsung galaxy buds2 pro. Dave very quickly dealt with this issue and i have just received my buds2 pro this morning! I wish i knew about the community support earlier as i would have come straight here as opposed to ringing O2!

We need more Daves in the world! Again thank you!! 😊 

Cleoriff
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@Louaw 

Delighted to hear your good news. 😊

Bettsi1990
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@Dave-O2 

 

My code for beats flex is saying invalid?

Dave-O2
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Hey @Bettsi1990 

 

I have your PM message and I'll be back in touch as soon as possible 👍

Exerss
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Hi Dave. I’ve waited over a month for my Beats code from the Apple 9 watch. Just been on a frustrating phone call with o2 and they said they couldn’t do anything and that I needed to call the shop or go into the shop, but it was purchased online

pgn
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@Exerss wrote:

>

> Hi Dave. I’ve waited over a month for

> my Beats code from the Apple 9 watch.

> Just been on a frustrating phone call

> with o2 and they said they couldn’t do

> anything and that I needed to call the

> shop or go into the shop, but it was

> purchased online

 

--> Helps to tag @Dave-O2 to your post, @Exerss 👍🏼

Dave-O2
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Thanks @pgn 

 

@Exerss I've got your PM and I'll be back in touch as soon as I can 👍

KirstyR
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Hi @Dave-O2 I’ve just received a text now with my £1 offers for the beats headphones (following iPhone 15 pro purchase a few weeks ago). I’m logged into myo2 clearly and the code states it’s invalid-not sure where to go from here as tried logging out and following again from text without success.

Scotty_j
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Hi, 

 

I purchased the 15 Pro Max and have a text to redeem a code for the beats headphones also that doesn’t work. Tried on app, online and other phone. 

MI5
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@Scotty_j 

Try again in 24 hours.......

From above:

  • If the code is not accepted, please sign into your My O2 account and try again.
  • If you have had NO CODE sent via SMS after 30 days, please drop me a PM ( @Dave-O2 ) or contact our Social Team here 
StephF
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Has anyone had trouble with the recent Google pixel 8 / £250 MasterCard offer? I claimed on time, the date I should've received it by has passed. I've contacted customer service multiple times, emailed my proof of purchase. I'm getting given the runaround now and worrying that it's a scam and I won't actually get it!

pgn
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@StephF - have you contacted the number or website mentioned in the guide above for the offer?

StephF
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@pgn yes I have spoken to someone on that number 3 times and emailed my proof of purchase to that email address. 

pgn
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Put it down to incompetence. I can tag @Dave-O2 who will probably get in touch with you early next week here via Private Message on the Community Forum for more details, @StephF - if that helps.

StephF
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Thank you I appreciate that @pgn 

Jarrad
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Hi Guys, has anyone had any information regarding the Google Pixel 8 offer last month?  I believe it has now ended but I only purchased the phone as Google Earbuds were the advertised gift but I can't find the claim link anywhere or in Dave's list?

 

Thanks

 

Jarrad

MI5
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Jarrad
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@MI5 Hero!!!

MI5
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Welcome @Jarrad 

Dave-O2
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@StephF@Scotty_j 

 

I currently have your PMs and I'll be back in touch as soon as I can 👍

 

@KirstyR, Please drop me a PM with some more details, and I'll take a closer look.

Scotty_j
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Thanks Dave. 

LissaO
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Waiting for a code from the Apple WATCH 9 - £1 apple AirPods. It has been over 3o days since purchase and I keep hitting a dead end @Dave-O2 please help!!!

Dave-O2
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Good morning @LissaO 

 

Thanks for your message.

 

All eligible customers will be sent their codes from this week via SMS to redeem their AirPods gift with purchase.

 

Please keep an eye on your messages 😁

Oli3212
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I purchased a Google pixel 8 a few weeks ago whilst there was an active offer of a free pair of Google earbuds. However, I cannot see the offer listed in this thread or any idea of how I'm supposed to claim. Can anyone help?

MI5
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Claim link posted a few posts up but may have ended by now @Oli3212 

LauraF123
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Hi @Dave-O2 

I’ve also had the issue with the code for the £1 Beats Flex after purchasing my iPhone 15. A code came through but was invalid. I managed to chat with someone from O2 support who said a new code would be sent, but still nothing. Part of the reason I ended my contract early and ordered a new phone was the headphone deal! Many thanks

Dave-O2
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Afternoon @LauraF123 

 

Can you please drop me a PM with some more details and I'll take a closer look 👍

Emma771
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Hi,

there is a new offer of AirPods for £20 with an Apple Watch purchase. I haven’t received any voucher code or email about how to claim this? 

MI5
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@Emma771 

T&C's are easy to find on the watch ordering pages.

Purchase the Apple Watch Series 9 ("Qualifying Purchase") direct from O2 between 13 June 2024 until 10 July 2024 and claim Apple AirPods Pro 2nd generation with MagSafe Case USB-C for £20. AirPods Pro 2nd generation with Magsafe Case USB-C value worth £229. Customers who purchase the device will receive an SMS requesting permission to charge their account by £20 and the be shipped a pair of AirPods Pro 2nd Generation with Magsafe with a value of £209 after 30 days of purchase date. After customer responds ‘YES’, the Apple AirPods Pro 2nd generation with MagSafe Case USB-C will be shipped to the customers billing address. Discount can only be applied to the cost of the Apple AirPods Pro 2nd generation with MagSafe Case USB-C. Expires on 4th September 2024. Voucher code can only be used once, in a single transaction. One code per transaction. One claim per customer. To qualify for the offer, you must not change your device within the first 14 days. Subject to availability, while stocks last. No cash or alternatives. Offer may be withdrawn or amended at any time. Change of mind policy applies to Qualifying Purchase and Apple AirPods Pro 2nd generation with MagSafe Case USB-C as a bundle. If you return the Qualifying Purchase without the AirPods Pro 2nd generation with MagSafe Case USB-C, you will be charged the standard retail price for the AirPods Pro 2nd generation with MagSafe Case USB-C. 18+ Terms apply, see o2.co.uk/terms Opens in new tab

 

.

Ajm131
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@Dave-O2 

 

also in the same boat. Ordered my iPhone 15 pro max at the beginning of June with the beats offer. Not received a code to redeem 

Cleoriff
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@Ajm131 

@Dave-O2is away for a while. I'll tag @Kei-M_O2 instead. Hopefully he can help.