on 24-04-2025 09:34
We have had notification today that my monthly bill is increasing from 5.44 to 7.24 p.m. How can this be justified!!
on 24-04-2025 10:25
Justified or not all customers were notified of the new Terms and Conditions and given the option to leave at the time. Failure to do so is seen as accepting the terms
All prices will rise by £1.80 each April
on 24-04-2025 11:36
on 24-04-2025 11:36
Also, if you signed up recently then the annual price rise was clearly indicated
on 24-04-2025 20:47
on 24-04-2025 20:47
It pains me to say this but it's why companies get away with stuff like this, nobody reads the "fine print" any more (terms and conditions) or they just skim through it without actually taking in what they're signing.
on 24-04-2025 21:19
on 24-04-2025 21:19
You signed up to it, if you acknowledged you had read all the Ts&Cs by signing on the dotted line when you bought the contract - it's not a case of "companies getting away with stuff like this", really, is it @MrRichAllen1976?
When you get on a bus, you buy your ticket - if you don't pay enough, an inspector may decide to fine you... same sort of thing. Or the bus driver could ask you to alight from the vehicle, if he could be bothered.
on 24-04-2025 22:47
£1.80 really isn't that much I guess depending how much you pay for your contract though mines quite cheap so I don't see the problem