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increases in cost

R001
Level 1: Joiner
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We have had notification today that my monthly bill is increasing from 5.44 to 7.24 p.m.   How can this be justified!!

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Enlli
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Justified or not all customers were notified of the new Terms and Conditions and given the option to leave at the time. Failure to do so is seen as accepting the terms

All prices will rise by £1.80 each April

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Enlli
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Also, if you signed up recently then the annual price rise was clearly indicated 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MrRichAllen1976
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It pains me to say this but it's why companies get away with stuff like this, nobody reads the "fine print" any more (terms and conditions) or they just skim through it without actually taking in what they're signing.

 

 

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pgn
Level 78: King of Kings
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You signed up to it, if you acknowledged you had read all the Ts&Cs by signing on the dotted line when you bought the contract - it's not a case of "companies getting away with stuff like this", really, is it @MrRichAllen1976?

When you get on a bus, you buy your ticket - if you don't pay enough, an inspector may decide to fine you... same sort of thing. Or the bus driver could ask you to alight from the vehicle, if he could be bothered.

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Pipstop78
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£1.80 really isn't that much I guess depending how much you pay for your contract though mines quite cheap so I don't see the problem 

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